We hope that you are happy with your The Thirteen purchase, however if you are not completely happy with your purchase, you can simply send your item(s) back in the original packaging and the return form to*:
The Thirteen
Roef 20
1319 AK Almere
The Netherlands
Items that you wish to return must reach us no later than 14 business days from the date you receive them. We will not accept returns after this time has passed.
Your money will be refunded within 5-10 days.
We do not accept worn or damaged items.
You will need to cover the postage costs yourself. The parcel remains your responsibility until it arrives with us. Please remember to ask for a proof of postage, so if your parcel goes missing in the mail, you have proof you have sent it.
*sale items can not be returned or exchanged.